Effective Date: 15/04/2025
Welcome to Festway Technology Private Limited (“Festway,” “we,” “us,” or “our”). These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“you” or “your”) and Festway Technology Private Limited regarding your access to and use of our website www.festwayshop.in (the “Website”) and any orders placed through it.
By accessing or using this Website, or by placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website.
1. Contact Information
📧 Email: info@festwayshop.in
📱 Phone / WhatsApp: +91-9266315844
2. Acceptance of Terms
By using our Website or placing an order, you acknowledge that you have read, understood, and agreed to these Terms and our related policies, including the Privacy Policy and Refund & Cancellation Policy.
3. Changes to Terms
We may update or modify these Terms at any time without prior notice. Any updates will be posted on this page with a revised effective date.
Your continued use of the Website after such updates constitutes your acceptance of the revised Terms.
4. Orders and Payment
All orders are subject to acceptance and product availability.
You agree to provide accurate, current, and complete information when placing an order.
We reserve the right to cancel, refuse, or limit any order at our discretion.
Payment must be made using one of the accepted methods displayed during checkout.
You will receive a confirmation email once your order has been successfully placed.
5. Product Information and Availability
We strive to ensure all product descriptions, images, and pricing are accurate and up to date.
However, we do not warrant that all information is error-free, complete, or current.
We reserve the right to correct any errors, modify details, or discontinue any product at any time without prior notice.
6. Shipping and Delivery
Shipping charges and estimated delivery times are displayed during checkout.
While we make every effort to deliver your order promptly, delivery times are estimates and not guaranteed.
Delays caused by courier services or unforeseen circumstances are beyond our control.
7. Returns, Replacements, and Refunds
For detailed information about returns, replacements, or refunds, please refer to our Refund & Cancellation Policy available on the Website.
8. User Conduct
When using our Website, you agree:
To use it only for lawful purposes.
Not to disrupt, damage, or interfere with the Website’s security or functionality.
Not to upload, transmit, or share any malicious code, spam, or unlawful content.
Violation of these terms may lead to suspension or permanent termination of your access to our services.
9. Intellectual Property Rights
All content on the Website, including text, graphics, images, logos, and software, is the property of Festway Technology Private Limited or its licensors.
You may not copy, reproduce, modify, distribute, or use any material without our prior written consent.
10. Disclaimer of Warranties
The Website and all products are provided on an “as is” and “as available” basis.
We make no warranties, express or implied, regarding the operation of the Website or the products sold through it, including but not limited to:
Merchantability
Fitness for a particular purpose
Non-infringement
11. Limitation of Liability
Festway Technology Private Limited shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:
Your use of or inability to use the Website.
Your purchase or use of any product sold by us.
Any errors, omissions, or delays in the Website’s operation or data transmission.
12. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India.
Any disputes arising from or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of New Delhi, India.
13. Entire Agreement
These Terms, along with our Privacy Policy and Refund & Cancellation Policy, constitute the entire agreement between you and Festway Technology Private Limited regarding your use of the Website and your purchases.
14. Severability
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
15. Waiver
Our failure to enforce any part of these Terms does not constitute a waiver of our right to enforce them at a later time.
16. Contact Us
If you have any questions, feedback, or concerns regarding these Terms, please contact us:
📧 Email: info@festwayshop.in
📱 Phone / WhatsApp: +91-9266315844
🏢 Address: A-5, Ground Floor, Moti Nagar, Laxmi Garden, Delhi Industrial Area, New Delhi, West Delhi – 110015, Delhi